A few weeks back I managed a search for two people lost near Buntzen Lake. After we rescued them, I learned that one of them had a smart phone with a GPS (in this case, an iPhone), but neither subject knew how to make the phone show their location, much less send it to us.
This is quite common. Over the past few years many people we have rescued had smart phones of various descriptions, and almost none could make the phone display their location, or share that location with us.
Our team realized this, and began to compile a set of instructions for each make and model of phone that we had come across, thinking we would be able to tell lost people how to activate their phone’s GPS and it would become part of our standard operating procedure. Let me tell you, there are a lot of different phones out there!
There are some other considerations besides the number of phones and the effort to maintain such a list that make this approach not very useful.
Even if any of those lost people did manage to email or text their locations, most phones do not display or send an estimate of the error in the position calculated by the GPS. Without this error, the coordinates could easily be hundreds or thousands of meters from their actual location. On the default application installed on iPhone, Android and Windows phones, the accuracy is displayed as a blue circle, but when the user sends the location (via SMS, email, Twitter, Facebook) this measure is not sent.
In addition, we’ve found that most subjects we’re searching for are in marginal conditions if we manage to contact them. This is usually because of a remote location, ensuing lack of cellular signal, and possibly also a weak GPS signal. Weather, temperature, precipitation, and low battery levels also contribute to difficulties contacting the subjects.
Finally, the subjects can be under a great deal of stress, so guiding them through a complicated series of steps on their phone can make for a very frustrating exercise when we would like for them to conserve battery life.
Taking all of these points into consideration, I came up with a process that can make determining the location of a lost person using their mobile phone much easier.
Last week I took a look at a service in the UK called SARLOC, and immediately realized that it was very easy to implement something similar. Then my friend and fellow SAR member Tom Zajac suggested adding the feature for the SAR team to send the location request directly to the subject.
The service is called YourLo.ca/tion, and I’d be very grateful if people would help me out testing it.
The process is as follows:
- The SAR team fills in a form with the team’s name, an email address, and a short message to the subject.
- The web page generates a short URL.
The short URL is so it can easily fit into an SMS message and leave room for more information.
- The SAR team sends this URL to the subject via SMS or email.
- The subject clicks on the URL which loads the page.
The page displays the message to the subject
The page determines the subject’s location and estimate of error
The page automatically emails the location and error to the email address the SAR team entered.
The advantages to this system are fairly clear. The subject, who might not even know that a SAR team is looking for them, will receive an SMS or email containing some information and the URL. Both SMS and email messages remain on servers until the phone gets into reception range, so this message is “durable” in the sense that it will not expire for many hours or days. The subject could have their phone off, or be out of range, but when the phone is turned on or comes into range, the message will be received.
Clicking the URL activates the web site. There is a prompt where the user must authorize the web site to access their location. The web site can use the GPS, the mobile phone network, and other information to determine the position. The web site automatically sends this information to the email address the SAR team entered.
The web site also displays the location to the subject, and gives them the option to show it on a map.
Finally, the web site also shows the short message that that SAR team entered in the form. This, along with the location and the knowledge that help is on the way can be of immeasurable value.
There are also some clear disadvantages to this process.
Clicking a link and having the web page fail to load can be demoralizing.
The system depends on good GPS and cellular signal. The position obtained may have a high degree of error. If the error is greater than a hundred or so meters, it’s not very reliable.
Large errors, if misinterpreted by the SAR team, could result in sending searchers to the wrong place. Great care must be put into interpreting the results.
This is much better than the many other location reporting systems out there that require both parties to have pre-existing relationships and knowledge of each other’s user names and such. It’s as simple as it can be, automatic, and includes the accuracy of the location which almost no other system does.
I hope by putting this site together I can make it easier for SAR teams to find lost people.
I am very open to suggestions and feedback on this service. Feel free to contact me any way you like to talk about it. Feedback, suggestions for new features and improvements, and of course bug reports are welcome.